Disclaimer and T&C’s

Please read prior to making a booking


By making an online booking will accept PODs disclaimer, below, which you will be asked to sign on your first visit. For all drop-in customers without a POD account, you will be asked to sign a disclaimer form prior to your therapy.

We advise anyone with the following conditions to seek their doctor’s advice before using our Massage Pods:

  • Receiving medical treatment, especially those feeling unwell in the body.

  • Abnormal backbones

  • Malignant tumours

  • Acute diseases

  • Osteoporosis

  • Pregnancy or during menstruation

  • Suffering any medical conditions

  • Heart disease including angina or myocardial infarction, or equipped with a pacemaker)

  • High fever

  • Sensation disabilities

Massage Pod Limitations

Our massage pods are not able to cater for everybody. Being outside the height range will not stop you enjoying and experiencing the benefits of our Massage PODs, however, we cannot guarantee the massage will be as effective or accurate.

Height: 4ft11 to 6ft4 or 1.50m to 1.95m

Weight: Max of 120kg or 18st 9lbs

Terms & Conditions

POD Cancellation policy

POD requires 24 hours’ notice for cancellations. Cancellations within our policy period will be refunded in full. Bookings made online can be cancelled by using the link included in the appointment confirmation email.

 If POD has to cancel

On the rare occasion that POD has to cancel for reasons out of our control, we will inform you via text and email, and fully refund your card.

POD reserves the right to refuse customers use of our facilities and services who are intoxicated and/or causing a disturbance.

Gift Vouchers

This voucher is valid until the expiry date specified and cannot be redeemed or replaced after this date. POD Wellness Ltd is not responsible for lost / stolen vouchers, and is not responsible for replacing a voucher that has been lost / stolen. This voucher is non-refundable and cannot be exchanged for cash. This voucher is not valid with any other offer and / or special at POD Wellness Ltd. This voucher must be used by one person in one visit.

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